Delivery Information

Delivery Information

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Shipping

We understand that receiving your order promptly is important to you. That's why we strive to process and ship all orders as quickly as possible. 

Processing Time

Orders typically take 1-2 business days to process before they are shipped. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Options

We offer several shipping options to suit your needs:

1. Standard Shipping: Estimated delivery within 5-7 business days.

2. Expedited Shipping: Estimated delivery within 2-3 business days.

3. Express Shipping: Guaranteed delivery within 1-2 business days.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.

International Shipping

We currently offer international shipping to select countries. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the recipient.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.

Delivery Times

Delivery times may vary depending on your location and the shipping method chosen. While we strive to deliver your order within the estimated timeframe, please understand that unforeseen circumstances such as weather delays or carrier issues may impact delivery times.

Delivery Issues

If you encounter any issues with your delivery, such as delayed or lost packages, please don't hesitate to contact our customer service team. We're here to assist you and ensure that your order reaches you in a timely manner.

Contact Us

Have questions about shipping or need assistance with your order? Our dedicated customer service team is here to help. Reach out to us at kopins.com.